Back to Help Center

Payments and refunds

Questions about deposits, capture timing, receipts, tips, and refunds.

What this topic covers

Payment authorization at booking

Receipts and post-service tipping

Refund and cancellation handling

Frequently asked questions

When is the card actually charged?

Sliq authorizes payment during booking and captures it after service completion according to the lifecycle rules.

Where are receipts stored?

Receipts and refund details stay attached to the client booking history rather than a guest checkout email only.